OUTDOORBUDDIES.CA

FISH - HUNT - CAMP - PLAY

SHOP ALL OUR SALE ITEMS

OUTDOORBUDDIES.CA

FISH - HUNT - CAMP - PLAY

SHOP ALL OUR SALE ITEMS

OUTDOORBUDDIES.CA

FISH - HUNT - CAMP - PLAY

SHOP ALL OUR SALE ITEMS

OUTDOORBUDDIES.CA

FISH - HUNT - CAMP - PLAY

SHOP ALL OUR SALE ITEMS

OUTDOORBUDDIES.CA

FISH - HUNT - CAMP - PLAY

SHOP ALL OUR SALE ITEMS

OUTDOORBUDDIES.CA

FISH - HUNT - CAMP - PLAY

SHOP ALL OUR SALE ITEMS

OUTDOORBUDDIES.CA

FISH - HUNT - CAMP - PLAY

SHOP ALL OUR SALE ITEMS

OUTDOORBUDDIES.CA

FISH - HUNT - CAMP - PLAY

SHOP ALL OUR SALE ITEMS

OUTDOORBUDDIES.CA

FISH - HUNT - CAMP - PLAY

SHOP ALL OUR SALE ITEMS

OUTDOORBUDDIES.CA

FISH - HUNT - CAMP - PLAY

SHOP ALL OUR SALE ITEMS

OUTDOORBUDDIES.CA

FISH - HUNT - CAMP - PLAY

SHOP ALL OUR SALE ITEMS

OUTDOORBUDDIES.CA

FISH - HUNT - CAMP - PLAY

SHOP ALL OUR SALE ITEMS

PETS

FISHING WITH PETS

HUNTING WITH PETS

CAMPING WITH PETS

PET BOOKS & MORE

LEASHES & ACCESSORIES

PET TOYS

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PET CRATES

PET TRANSPO

PET TRAINING

PET FOOD

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FREE SHIPPING ON ORDERS OVER 149$

PROUDLY SERVING CANADIANS FROM OUR NATIONS CAPITAL

FREE SHIPPING ON ORDERS OVER 149$

PROUDLY SERVING CANADIANS FROM OUR NATIONS CAPITAL

FREE SHIPPING ON ORDERS OVER 149$

PROUDLY SERVING CANADIANS FROM OUR NATIONS CAPITAL

FREE SHIPPING ON ORDERS OVER 149$

PROUDLY SERVING CANADIANS FROM OUR NATIONS CAPITAL

FREE SHIPPING ON ORDERS OVER 149$

PROUDLY SERVING CANADIANS FROM OUR NATIONS CAPITAL

FREE SHIPPING ON ORDERS OVER 149$

PROUDLY SERVING CANADIANS FROM OUR NATIONS CAPITAL

FREE SHIPPING ON ORDERS OVER 149$

PROUDLY SERVING CANADIANS FROM OUR NATIONS CAPITAL

FREE SHIPPING ON ORDERS OVER 149$

PROUDLY SERVING CANADIANS FROM OUR NATIONS CAPITAL

FREE SHIPPING ON ORDERS OVER 149$

PROUDLY SERVING CANADIANS FROM OUR NATIONS CAPITAL

FREE SHIPPING ON ORDERS OVER 149$

PROUDLY SERVING CANADIANS FROM OUR NATIONS CAPITAL

FREE SHIPPING ON ORDERS OVER 149$

PROUDLY SERVING CANADIANS FROM OUR NATIONS CAPITAL

FREE SHIPPING ON ORDERS OVER 149$

PROUDLY SERVING CANADIANS FROM OUR NATIONS CAPITAL

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CUSTOMER SERVICE

Outdoor Buddies Return Policy

At Outdoor Buddies, we strive to provide you with the best products for your outdoor adventures. If you are not entirely satisfied with your purchase, we’re here to help!

Returns

Eligibility: You can return most items within 30 days of receiving your order. To be eligible for a return, the item must be unused, in the original packaging, and in the same condition that you received it.
Non-Returnable Items: Certain items are non-returnable, including:

Process

Initiate a Return: To start a return, please contact our customer service team at [insert email] or [insert phone number]. Provide your order number and the reason for the return.
Shipping: Once your return is approved, you will receive instructions on how to send the item back. You are responsible for paying the return shipping costs unless the item is defective or incorrect.
Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within a few business days.

Exchanges

If you need to exchange an item for a different size or color, please contact us at [insert email] or [insert phone number]. We will guide you through the exchange process.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will arrange for a replacement or refund.

Thank you for shopping with Outdoor Buddies!

Shipping Information

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays.

Shipping Rates and Delivery Estimates

Standard Shipping: $5.99 (3-7 business days)
Expedited Shipping: $12.99 (1-3 business days)
Free shipping on orders over $75.

Shipping Locations

We currently ship to the United States, Canada, and select international locations. Please check at checkout for available shipping options.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order status through our website.

Delivery Issues

If your order hasn’t arrived within the expected delivery time, please contact our customer service team at [support@outdoorbuddies.com].

Damages

If you receive a damaged or defective item, please contact us within 7 days of receiving your order for a replacement or refund.

Note

Please ensure that your shipping address is correct at checkout. We are not responsible for lost or misdelivered packages due to incorrect addresses.

Feel free to adjust the details and terms based on your specific policies! If you need further customization or additional sections, let me know!

Privacy Policy for Outdoor Buddies

Effective Date: [Insert Date]

At Outdoor Buddies, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

1. Information We Collect

Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, shipping address, and payment information when you make a purchase or create an account.
Non-Personal Information: We may automatically collect non-personal information about your device and usage, including your IP address, browser type, operating system, and browsing behavior.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

To process and fulfill your orders
To communicate with you about your account or orders
To improve our website and services
To send you promotional materials and updates (you can opt-out at any time)
To understand customer preferences and enhance user experience

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers to help us operate our website and conduct our business (e.g., payment processors, shipping companies).
Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

Access, update, or delete your personal information
Opt-out of receiving marketing communications
Withdraw consent for data processing

To exercise these rights, please contact us at [insert contact information].

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Outdoor Buddies
[Your Address]
[Your Email]
[Your Phone Number]

info@outdoorbuddies.ca

1-800-2BUDDIES

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